11:5 –1.43 - - Consumer Information Statement
(a) When applied to rental
transactions which are not exempt from this rule, references to
sellers and buyers, and to the various types of brokerage agreements
and business relationships mentioned throughout this rule should
be construed as indicating their appropriate counterparts in rental
transactions. For example, references to sellers should be read
as lessors or owners and references to buyers should be read as
lessees or tenants, etc. As used in this rule, the following terms
or phrases shall have the following meanings:
- "Brokerage Agreement" means a written agreement between
a brokerage firm and a party describing the terms under which
that firm will perform brokerage services as specified in N.J.S.A.
45:15-3. Brokerage agreements include, but are not limited to
sale and rental listing agreements, buyer-broker, lessee-broker,
transaction broker, and dual agency agreements.
- "Brokerage Firm" means a licensed corporate partnership
or sole proprietor broker, and all individuals licensed with that
broker.
- "Consumer Information Statement" means the Consumer
Information Statement on New Jersey Real Estate Relationships
as prescribed in (h) below.
- "Informed Consent to Dual Agency" means the written
authorization by a party for the brokerage firm which represents
them as their agent in a real estate transaction to also represent
the other party to that transaction as an agent. Informed consent
can only be obtained after the brokerage firm has disclosed to
the consenting party all material facts which might reasonably
impact on that party’s decision to authorize dual agency,
including the extent of the conflicts of interests involved and
the specific ways in which each consenting party will receive
less than full agency representation from the dual agent. In order
to obtain informed consent it is also necessary for the licensee
to first advise the consenting party of the other business agreements
offered by that licensee and of those not offered by that license,
and of that party’s right to consult an attorney.
- "Party" shall mean actual or prospective sellers,
lessors, buyers or lessees of an interest in real estate.
- "Short Term Rental" shall mean the rental of a residential
property for not more than 90 consecutive days, under the terms
of an oral rental agreement or rental lease which contains a specific
termination date. Month – to – Month tenancies are
not considered short term rentals.
- "Transaction Broker" Shall mean a brokerage firm which
works with both parties in an effort to arrive at an agreement
on the sale or rental of real estate and facilitates the closing
of a transaction, but does not represent either party, and has
no agency relationship with either party to the transaction. The
New Jersey Real Estate License Law, N.J.S.A. 45:15-1 et seq.,
and the Administrative Rules promulgated thereunder do not mandate
that licensees must act as agents when rendering real estate brokerage
services.
- "Business Relationship (s)" means real estate licensees
working as a seller’s agent; a buyer’s agent; a disclosed
dual agent; or a transaction broker.
(a) Prior to acting as a dual agent, a brokerage
firm must have the written informed consent of the parties to the
transaction. Informed consent is not acquired through distribution
of the Consumer Information Statement on New Jersey Real Estate
Relationships as required by (e) and (k) below alone. At a minimum,
licensees must also secure the signature of the party on a separate
writing which confirms the party’s informed consent to the
licensee acting as a Disclosed Dual Agent for that party. Such a
writing may be part of, or an attachment to, a brokerage agreement.
(b) Licensees shall supply information with
regard to their working relationship with parties to real estate
transactions as provided in this rule.
(c) Licensees shall comply with all requirements
of this rule when involved in:
- Transactions which involve the sale of residential real estate
containing one to four dwelling units or the sale of vacant one-family
lots.
- Residential lease transactions other than short term rentals.
However, in short-term rental transactions, licensees shall include
in all leases prepared by them a statement indicating that they
are acting in the transaction either as an agent of the landlord,
an agent of the tenant, a disclosed dual agent or a transaction
broker.
- The securing of brokerage agreements on residential properties,
including rental listing agreements on residential properties
to be offered for short term rentals.
(d) All licensees shall supply information
on business relationships to buyers and sellers in accordance with
the following:
1. With respect to buyers:
i. All licensees shall verbally inform buyers
of the four business relationships described in this rule prior
to the first discussion at which a buyer’s motivation or
financial ability to buy is discussed.
ii. If the first such discussion occurs during
a business meeting on the buyer’s real estate needs, licensees
shall deliver the written Consumer Information Statement to the
buyers prior to such a discussion. If the first such discussion
is telephonic or in a social setting, licensees shall, after having
verbally informed the buyer of the four business relationships,
deliver the written Consumer Information Statement to the buyer
at their next meeting. However, if prior to their first business
meeting after such a discussion, any material is mailed, faxed,
or delivered by the licensee to the buyer, the Consumer Information
Statement shall be included with such material.
iii. In cases where there have been no discussions
on motivation or financial ability to buy prior to the first showing,
licensees shall deliver the statement no later than the first
showing.
iv. Those licensees who intend to enter into
a buyer-brokerage relationship with such persons shall deliver
the Consumer Information Statement no later than the commencement
of their buyer-brokerage agreement presentation.
2. With respect to sellers:
i. All licensees shall verbally inform sellers
of the four business relationships described in this rule prior
to the first discussion at which the seller’s motivation
or described selling price is discussed.
ii. If the first such discussion occurs during
a business meeting on the seller’s real estate needs, licensees
shall deliver the written Consumer Information Statement to the
sellers prior to such a discussion. If the first such discussion
is telephonic or in a social setting, licensees shall, after having
verbal informed the of the four business relationships, deliver
the written Consumer Information Statement to the seller at their
next meeting. However, if prior to their first business meeting
after such a discussion, any material is mailed, faxed, or delivered
by the licensee to the seller, the Consumer Information Statement
shall be included with such material.
iii. On unlisted properties, absent any discussions
prior to their first showing of the property, all licensees shall
deliver the statement no later than their first showing of the
property.
(f) The purpose of (e) above and (h) below,
is to require licensees to provide basic and introductory information
to the public in a convenient and consistent manner, rather than
a comprehensive explanation of agency law.
(g) The statement as supplied by the Commission
shall be reproduced and delivered by licensees as required in this
section, as a separate item, with no deletions or additions, other
than the optional additional text referred to in (g) 1 and 2 below,
and recited in (h) below.
1. Brokerage firms may acknowledge delivery
of the Statement by procuring the signature of the party to whom
it was delivered and the date of delivery in the appropriate place
at the bottom of the statement.
i. On transaction which result in fully
executed contracts of sale or consummated rental transactions,
copies of Consumer Information Statements on which receipt has
been acknowledged as set forth in (g) 1 above, shall be maintained
as business records for six years in accordance with N.J.A.C.
11:5-1.12 (c).
2. Brokerage firms may also indicate on the
Statement the capacity in which they intend to work with the party
to whom they deliver the Statement.
3. Regardless of whether brokerage firms
choose to include on the Statement the additional information
referred to in (g) 1 and 2 above, all brokerage firms, as is required
by (i) and (j) below, shall:
i. Indicate in all brokerage agreements
the business relationship they intend to have with the other
party to the agreement; and
ii. Indicate in all offers, contracts,
or leases, prepared by licensees the business relationship the
firm has with respect to the parties named in those documents.
(h) The mandatory text of the Consumer Information
Statement to be delivered by licensees as provided in (e) above
is as follows:
CONSUMER INFORMATION STATEMENT ON NEW
JERSEY REAL ESTATE RELATIONSHIPS
In New Jersey, real estate licensees are required
to disclose how they intend to work with buyers and sellers in a
real estate transaction. (In rental transactions, the terms "buyers"
and "sellers" should be read as "tenants" and
"landlords," respectively.)
1. AS A SELLER’S AGENT OR SUBAGENT, I
, AS A LICENSEE, REPRESENT THE SELLER AND ALL MATERIAL INFORMATION
SUPPLIED TO ME BY THE BUYER WILL BE TOLD TO THE SELLER.
2. AS A BUYER’S AGENT, I, AS A LICENSEE,
REPRESENT THE BUYER AND ALL MATERIAL INFORMATION SUPPLIED TO ME
BY THE SELLER WILL BE TOLD TO THE BUYER.
3. AS A DISCLOSED DUAL AGENT, I, AS A LICENSEE
REPRESENT BOTH PARTIES. HOWEVER, I MAY NOT, WITHOUT EXPRESS PERMISSION,
DISCLOSE THAT THE SELLER WILL ACCEPT A PRICE LESS THAN THE LISTING
PRICE OR THAT THE BUYER WILL PAY A PRICE GREATER THAN THE OFFERED
PRICE.
4. AS A TRANSACTION BROKER, I, AS A LICENSEE,
DO NOT REPRESENT EITHER THE BUYER OR THE SELLER. ALL INFORMATION
I ACQUIRE FROM ONE PARTY MAY BE TOLD TO THE OTHER PARTY.
Before you disclose confidential information
to a real estate licensee regarding a real estate transaction, you
should understand what type of business relationship you have with
that licensee.
There are four business relationships: (1)
seller’s agent; (2) buyer’s agent; (3) disclosed dual
agent; and (4) transaction broker. Each of these relationships imposes
certain legal duties and responsibilities on the licensee as well
as on the seller or buyer represented. These four relationships
are defined in greater detail below. Please read carefully before
making your choice.
SELLER’S AGENT
A seller’s agent
WORKS ONLY FOR THE SELLER and has legal obligations, called
fiduciary duties, to the seller. These include reasonable care,
undivided loyalty, confidentiality and full disclosure. Seller’s
agents often work with buyers, but do not represent the buyers.
However, in working with buyers, a seller’s agent must work
honestly. In dealing with both parties, a seller’s agent may
not make any misrepresentations to either party on matters material
to the transaction, such as they buyer’s financial ability
to pay, and must disclose defects of a material nature affecting
the physical condition of the property which a reasonable inspection
by the licensee would disclose.
Seller’s agents include all persons licensed
with the brokerage firm which has been authorized through a listing
agreement to work as the seller’s agent. In addition, other
brokerage firms may accept an offer to work with the listing broker’s
firm as the seller’s agents. In such cases those firms and
all persons licensed with such firms, are called "sub-agents".
Sellers who do not desire to have their property marketed through
sub-agents should so inform the seller’s agent.
BUYER’S AGENT
A buyer’s agent WORKS
ONLY FOR THE BUYER. A buyer’s agent has fiduciary duties
to the buyer which include reasonable care, undivided loyalty, confidentiality,
and full disclosure. However, in dealing with sellers, a buyer’s
agent must act honestly. In dealing with both parties, a buyer’s
agent may not make any misrepresentations on matters material to
the transaction, such as the buyer’s financial ability to
pay, and must disclose defects of a material nature affecting the
physical condition of the property which a reasonable inspection
by the licensee would disclose.
A buyer wishing to be represented by a buyer’s
agent is advised to enter into a separate written buyer agency contract
with the brokerage firm which is to work as their agent.
DISCLOSED DUAL AGENT
A disclosed dual agent WORKS
FOR BOTH THE BUYER AND THE SELLER. To work as a dual agent,
a firm must first obtain the informed
written consent of the buyer and the seller. Therefore, before
acting as a disclosed dual agent, brokerage firms must make written
disclosures to both parties. Disclosed dual agency is most likely
to occur when a licensee with a real estate firm working as a buyer’s
agent shows the buyer properties owned by sellers for whom that
firm is also working as a seller’s agent or subagent.
A real estate licensee working as a disclosed
dual agent must carefully explain to each party that, in addition
to working as their agent, their firm will also work as the agent
for the other party. They must also explain what effect their working
as a disclosed dual agent will have on the fiduciary duties their
firm owes to the buyer and to the seller. When working as a disclosed
dual agent, a brokerage firm must have the express permission of
a party prior to disclosing confidential information to the other
party. Such information includes the highest price a buyer can afford
to pay and the lowest price a seller will accept and the party’s
motivation to buy or sell. Remember, a brokerage firm acting as
a disclosed dual agent will not be able to put one party’s
interests ahead of the other party and cannot advise or counsel
either party on how to gain an advantage at the expense of the other
party on the basis of confidential information obtained from or
about the other party.
If you decide to enter into an agency relationship
with a firm which is to work as a disclosed dual agent, you are
advised to sign a written agreement with that firm.
TRANSACTION BROKER
The new jersey real Estate Licensing law does
not require licensees to work in the capacity of an "agent"
when providing brokerage services. A transaction broker works with
a buyer or a seller, or both in the sales transaction without representing
anyone. A TRANSACTION BROKER DOES
NOT PROMOTE THE INTERESTS OF ONE PARTY OVER THOSE OF THE OTHER PARTY
TO THE TRANSACTION. Licensees with such a firm would be required
to treat all parties honestly and to act in a competent manner,
but they would not be required to keep confidential any information.
A transaction broker can locate qualified buyers for a seller or
suitable properties for a buyer. They can then work with both parties
in an effort to arrive at an agreement on the sale or rental of
real estate and perform tasks to facilitate the closing of a transaction.
A transaction broker primarily serves as a manager of the transaction,
communicating information between the parties to assist them in
arriving at a mutually acceptable agreement and in closing the transaction,
but cannot advise or counsel either party on how to gain an advantage
at the expense of the other party. Owners considering working with
a transaction broker are advised to sign a written agreement with
that firm which clearly states what services that firm will perform
and how it will be paid. In addition, any transaction brokerage
agreement with a seller or landlord should specifically state whether
a notice on the property to be rented or sold will or will not be
circulated in any or all Multiple Listing System (s) of which that
firm is a member.
YOU MAY OBTAIN LEGAL
ADVICE ABOUT THESE
BUSINESS RELATIONSHIPS FROM YOUR OWN LAWYER.
THIS STATEMENT IS NOT
A CONTRACT AND IS
PROVIDED FOR INFORMATIONAL PURPOSES ONLY.
(OPTIONAL ACKNOWLEDGEMENT
OF RECEIPT AFTER
TEXT OF CONSUMER INFORMATION STATEMENT) :
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